Who we are
Scargill House is home to a Christian community who welcome people for holidays, conferences and retreats in the spectacular Yorkshire Dales. We share hospitality, creativity, fun and really good food together – refreshing and equipping churches, groups and individuals, of all faiths and none.
What personal information we collect from you
When you contact us by phone, e-mail or post, we will securely store the contact details and personal information you give us so we can respond appropriately to your request.
When you fill in a booking request form, contact form or child & young person registration form, our website securely processes and stores what you enter, and e-mails it to us.
When you visit our website, the server and website security software may process and store your computer’s IP address (which contains approximate location information) within the scope of the law, to prevent unauthorised access and ensure our website works as intended.
Links to other websites
How we use your information
To respond to your request – the major use of your information will be to respond to the request you have made to us. This includes making bookings and arrangements for visiting us; processing donations you make to us; managing your role with us as a working friend or community member, etc.
To run our internal operations – we also use your information for our internal communications and operations. This includes internal communications about your visit such as special dietary information or child & young person registration forms; personnel record keeping; analysis of visitor occupancy, etc.
To communicate with you about us – if you have given us consent, we will send you our programme and newsletter each twice a year and other news and offers from time to time by e-mail.
How and where your information is stored
Website – our website uses a securely encrypted connection to transfer any information you submit, and stores it in a database on the server which is based in the UK. Regular encrypted backups are stored on Dropbox.
Scargill House – we also store your information at Scargill House. Electronic records are stored and backed up on our secure servers and paper records are kept locked.
e-mail – our e-mail system is hosted by Google who may store information outside the European Economic Area.
Disclosing your information
Access to your information
You have the right to :
- know what information we hold about you
- ask us to correct or update your information
- ask us to change your communication preferences
- remove your information (unless there’s a legitimate reason why we need to retain it)
How to contact us
By phone – 01756 760500
By post – Scargill House, Kettlewell, Skipton, North Yorkshire, BD23 5HU
To update your contact details we hold or to change your communication preferences – please contact us using the above contact details or by e-mail to firstname.lastname@example.org
If you have any requests, questions or concerns about your personal information – please contact us using the above contact details or by e-mail to email@example.com
Changes to this policy